Terms and Conditions
Caterweb and its affiliates provide their services to you subject to the following conditions. If you visit or shop at CaterWeb online, you accept these conditions. Please read them carefully. In addition, when you use any current or future CaterWeb service or visit or purchase from any business affiliated with CaterWeb, whether or not included in the CaterWeb website, you also will be subject to the guidelines and conditions applicable to such service or business. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
Except where noted otherwise, the List Price displayed for products on our website represents the full retail price listed on the product itself, either including or excluding Value Added Taxation as indicated. With respect to items sold by CaterWeb, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items on our website may be incorrectly priced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Should the items price be lower, we will refund the difference. Please note where the price = R0.00 it means that it is a special order product and it is “PRICE ON REQUEST”.
When you visit CaterWeb or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of CaterWeb or its content suppliers and protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of CaterWeb and protected by South African and international copyright laws. All software used on this site is the property of CaterWeb or its software suppliers and protected by South African and international copyright laws.
CaterWeb, and other CaterWeb graphics, logos, page headers, button icons, scripts, and service names are registered trademarks of CaterWeb or its affiliates in South Africa and/or other countries. CaterWeb trademarks and trade dress may not be used in connection with any product or service that is not CaterWeb’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits CaterWeb. All other trademarks not owned by CaterWeb or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CaterWeb or its affiliates.
License and Site Access
CaterWeb grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CaterWeb. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CaterWeb. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CaterWeb and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CaterWeb’s name or trademarks without the express written consent of CaterWeb. Any unauthorized use terminates the permission or license granted by CaterWeb. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CaterWeb so long as the link does not portray CaterWeb, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CaterWeb logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. CaterWeb and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Caterweb reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant CaterWeb and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CaterWeb and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify CaterWeb or its affiliates for all claims resulting from content you supply. CaterWeb has the right but not the obligation to monitor and edit or remove any activity or content. CaterWeb takes no responsibility and assumes no liability for any content posted by you or any third party.
Risk of Loss
All items purchased from CaterWeb are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
CaterWeb and its affiliates attempt to be as accurate as possible. However, CaterWeb does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CaterWeb itself is not as described, your sole remedy is to return it in unused condition.
We guarantee your complete satisfaction with the products we sell on our website. If you wish to return merchandise we will exchange the product, credit your account or issue a refund promptly, as long as the product package has not been broken and the product has not been used. Proof of purchase would be required. When returning goods, please provide your invoice or receipt. Please contact us on 011 334 4227 or email us and we will try our best to assist you in making arrangements to return the goods in a safe manner. If a product is faulty, we will send it back to the manufacturer, and replace the product for you immediately. If you do not wish to have the same product, you may choose another, or we will issue you with a refund.
Warranty Of Equipment
All products purchased from CaterWeb come with a standard one-year manufacturer’s warranty. Refrigeration equipment comes with a one-year factory warranty that covers compressors only. Warranty will only be honored once the compressor supplier issues a report of defect/malfunction. All warranty claims require a copy of the original invoice, model, and serial number. The warranty does not cover defects from misuse of equipment, incorrect installation or operation, lack of maintenance, and wear and tear on parts such as heating elements, belts, blades, lights, and etc. There is no warranty coverage on smalls.
We at CaterWeb understand that you want your goods delivered to you as soon as possible and will try our best to achieve this, however delivery time may be dependent on product availability and your delivery address. We will do our best to get your goods to you as soon as possible, however if we are waiting for backorders this may delay the process. Deliveries within Johannesburg are done daily, whereas if a product has to be couriered within the country it may take up to 5 days. Standard deliveries outside of Johannesburg will be charged according to the independent courier rates. Customers are welcome to arrange their own transportation for delivery of products or may instruct CaterWeb which courier company to utilize in delivery of their merchandise. Delivery within a +/- 20 km radius from Johannesburg CBD is charged at a flat rate of R450.00. Any delivery with a distance of more than 20 km from Johannesburg CBD must be quoted for individually and approved by the customer prior to making the delivery.
Disclaimer Of Warranties and Limitation of Liability
THIS SITE IS PROVIDED BY CATERWEB ON AN "AS IS" AND "AS AVAILABLE" BASIS. CATERWEB MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CATERWEB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CATERWEB DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CATERWEB ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CATERWEB WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
By visiting CaterWeb, you agree that the South African law, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CaterWeb or its affiliatess.
Any dispute relating in any way to your visit to Caterweb or to products you purchase through CaterWeb shall be submitted to confidential arbitration by law, except that, to the extent you have in any manner violated or threatened to violate CaterWeb’s intellectual property rights, CaterWeb may seek injunctive or other appropriate relief in any court within South Africa, and you consent to exclusive jurisdiction and venue in such courts. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.
Site Policies, Modification, And Severability
Please review any other policies posted on this site. These policies also govern your visit to CaterWeb. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
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